SimCity 3000 Help

Having problems?

If you are having a gameplay problem then you might want to check out our tips and tricks area. We have posted several guides to help you get the most out of your city.

If you are having a technical problem with SimCity3000 (ie- crashing, video or sound problems) we recommend you visit the EA Support web pages, but if you need to speak to someone immediately, call:
US: (650) 628-4311
M-F 8:30 a.m.-11:45 a.m., 1 p.m.-4:30 p.m. PST

Australia: 1.902.261.600 (95 cents per minute)
7 days a week
10 a.m.-8 p.m.

United Kingdom: (753) 546465

(Before you call, please run the "Contact Support" program in the Maxis-->SimCity 3000 submenu on the Start menu.) You can find answers to SimCity 3000™ frequently asked technical questions here.

If you would like to email Maxis staff about SimCity.com or SimCity 3000™, click here.